Shipping policy
Last updated: August 29, 2026
Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Carriers
We ship using standard international shipping partners, which may include ePacket, AliExpress Standard Shipping, or regional postal carriers depending on your location. The carrier used may vary depending on your delivery address and the shipping method selected at checkout.
Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-12 business days | Free |
| Express Shipping | 3-7 business days | $10 |
Delivery times are estimated from the date of shipment, not the order date, and are in addition to the 1-3 business day processing time above. Delivery times are estimates provided by our carriers and are not guaranteed. Delays may occur due to weather, carrier issues, customs (for international orders), or other circumstances beyond our control.
Shipping Costs
Standard Shipping is free on all orders. Express Shipping is available at checkout for a flat rate of $10.
Shipping Destinations
We currently ship to addresses within the United States, including all 50 states.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at support@aquafridge.com with your order number so we can assist you.
Contact Us
- Email: support@aquafridge.com
- Phone: +1 929-324-1928
- Address: AquaFridge, 594 Liberty Ave 2, Brooklyn, NY 11207, USA
